Client Accounts Assistant - Wokingham - Corporate

Crowthorne, England, gb
Company: Romans
Category: Office and Administrative Support Occupations
Published on 2021-06-12 18:00:43

We are always looking for individuals that are driven, creative and ambitious to succeed. 

There are many different upskilling opportunities available across the business covering a wide variety of job roles, and can lead to professional qualifications. Subject to management approval we allow you to study alongside your normal duties and your training costs are funded by us. 

 By joining us you will get a lot more than just a career, we want to ensure that you never stand still and are always fulfilling your potential.

Benefits

  • Competitive Salary
  • 22 days annual leave (plus bank holidays) increasing by 1 day each year up to an additional 5 days of leave
  • An additional 10 days holiday every 5 years of service
  • LRG Extras - Staff discounts with many retailers
  • Free 24 hour Employee assistance programme
  • Staff discount on property and financial services
  • Salary sacrifice pension 
  • Eye care vouchers
  • Family friendly Maternity, Adoption ,Paternity and parental bereavement policies (subject to conditions)
  • Annual award incentives
  • Refer a friend bonus of up to £400
  • Support to gain relevant professional qualifications
  • The Role

    The Corporate Accounts Department are currently looking for an Accounts Advisorto join their busy fast paced Head Office working across Residential, Commercial & Block Management Systems.

    Responsibilities

  • Investigate and handle queries through to resolution via the helpdesk, emails and telephone calls.
  • Deal with all calls both internally and externally in a courteous and professional manner.
  • Liaising with other departments.
  • Importing/posting Bank statement matching receipts to tenants accounts.
  • Transferring funds between accounts.
  • Checking and raising charges then producing invoices.
  • Updating database – Rent Increases, change of sharers.
  • Processing Landlord, Contractor payments and deposit releases.
  • Producing monthly/quarterly reporting to Corporate Clients.
  • Required Skills and Experience

  • Must be numerate.
  • Some knowledge of basic accounting.
  • Checking accuracy of postings and high attention to detail.
  • Ability to plan, prioritise & work under pressure
  • Problem solver/quick thinker
  • Excellent customer service skills
  • Ability to communicate at all levels
  • Good knowledge of Microsoft packages Excel, Word & Outlook
  • Knowledge of Qube PM/Propman an advantage.
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