Floor Staff

Ipswich, England, gb
Company: J D Wetherspoon
Category: Personal Care and Service Occupations
Published on 2021-06-12 18:00:53
This position is to cover a busy seasonal period within our pubs and will be on a temporary basis. The specific hours for the role will be discussed at interview.

As a member of our customer-facing team, you will be responsible for delivering top quality service and ensuring all front of house areas are maintained to our high standards.

Person Specification
-Customer Focus
-Drive
-Personal Integrity
-Team Work

Wetherspoon has built its success on delivering the best CQSMA standards. This means Cleanliness, Quality, Service, Maintenance, and Atmosphere.

Ensuring the highest standards of CQSMA are achieved, you will provide excellent customer service by keeping up-to-date with current promotions and new products. You will need to ensure that the bar, front of house, toilets and other areas of the pub are cleaned and maintained in accordance with Company guidelines throughout the day.

With excellent customer service skills, you should be professional and well presented - able to communicate clearly with people at all levels. You should be a self-motivated team player able to work unsupervised in a busy environment. Conversational English is essential and you`ll have to be confident, friendly and reliable to succeed with us.

We offer competitive hourly rates for all of our team members! Alongside this, all our team has the opportunity to earn up to 19% in bonus paid monthly plus additional benefits such as:
- A 50% discount on food and soft drinks, when working; a 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working
- A free meal and a drink if you work a four-hour shift
-Paid Holiday
-Free Shares
-£1 extra per hour, for hours worked between 12am and 5.59am.
*Under 18`s may attract a lower rate of pay

**We will always offer to guarantee as many of the advertised hours as possible, to all successful applicants, as part of your contract.

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