Front of House Receptionist- King Street Townhouse Hotel

Manchester, England, gb
Company: THG
Category: Office and Administrative Support Occupations
Published on 2021-06-17 06:04:16
Description

THG is one of the world’s leading online beauty and well-being retailers, home to premium brands such as lookfantastic, ESPA and Myprotein. Our most recent acquisition, Eclectic Hotels, includes two of Manchester’s most impressive hotels, King Street Townhouse and Great John Street Hotel; both of which will enable us to deliver enhanced customer experiences, host influencer and brand-led events and create engaging content. This acquisition is a fantastic addition to our growing portfolio of luxury Beauty and Wellbeing brands.

We're currently recruiting for a talented Front of House to join King Street Townhouse, a baby grand hotel that has 40 bedrooms and suites. Fully paid training is offered, making this the perfect opportunity for someone looking to work directly for an established company, as well as furthering their career in the hotel industry. The hotel also includes King Street Tavern (bar, restaurant and wine cellars), afternoon tea rooms, conferencing /event space, gym and treatment rooms, which are available to hotel guests. King Street Townhouse boasts some amazing features, such as its rooftop infinity spa pool, with views of the spires and clock tower of Manchester’s iconic town hall.

The role includes welcoming guests to the hotel, dealing with inquiries, checking guests in and out, parking cars, helping with luggage, maintaining the reception area and working with other departments to ensure the smooth running of the hotel.

Requirements

  • Must have a high level of spoken and written communication skills and have immaculate personal presentation.
  • Willingness to work on a rota. Including early starts, late finishes and weekends
  • To comply with company health & safety, and fire regulations and hotel procedures
  • To work on your own initiative, priorities your workload and to be able to work alone
  • To undertake any other reasonable task/request by management
  • A hotel background and similar experience would be a real advantage
  • Benefits

  • Competitive Salary
  • Bonus Scheme
  • Pension
  • Group Discounts
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