IT NOC Support Engineer

Warwick, null, gb
Company: CPS Group
Category: Computer and Mathematical Occupations
Published on 2021-06-17 06:04:16

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IT NOC Support Engineer



Jordan Biddle

Salary: £25,000 to 35,000pa

Location: Warwick

Do you want to work with cutting edge technology? Does being involved with one of the most innovative projects in the industry interest you? My client is one of the largest telecommunication companies in the UK! Lot of opportunity to grow within the business.

Candidates must be willing to undertake a SC clearance; all costs will be covered.

Looking for NOC Engineers to join our Network Operations Centre at the Warwick office. Providing support to customers and engineers you’ll play a pivotal part in ensuring one of our largest projects runs smoothly.

About this role:

•You’ll monitor the system utilising tools such as System Center Operations Manager, Cisco Prime, Solarwinds and McAfee ePO to report and investigate potential issues

•You’ll provide 1st/2nd line support services to ensure all IT equipment and infrastructure is running at optimum performance

•You’ll configure and replace datacenter equipment such as Cisco & Juniper firewalls, switches and server hosts

•You’ll proactively update tickets to ensure all incident information is collated allowing all parties to have visibility

•You’ll meet and exceed SLA targets

What do I need to apply?

•Previous NOC experience would be advantageous

•Microsoft Windows System support experience is essential

•You’ll ideally have a detailed knowledge of core internet technologies, i.e. Routing & Switching, DNS, etc.

•Vendor certification with VMware, MS Windows System Support, Cisco or Juniper would be beneficial

•Excellent communication skills

•Ability to work within a close-knit team

My client is committed to ensuring that they offer industry leading career opportunities, salary and benefits packages;

• 33 days holiday, including public holidays, plus the option to buy or sell five days each year

• Company pension scheme

• A range of family friendly policies including childcare vouchers

• An employee-funded car leasing scheme

• Occupational health support.

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