Learning & Leadership Manager

London, England, gb
Company: Accenture
Category: Management Occupations
Published on 2021-06-14 06:00:56

Job Description

Role Title: Learning & Leadership Dev Manager

Business Area: Human Resources (Global)

Career Level: 7 - Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

The Role:

Partner with business leadership to address overall strategic and tactical business objectives to ensure appropriate skills, knowledge and behavior requirements are addressed. Drive overall vision and set the strategy to create innovative leading-edge Capability/Leadership

Development organization. Identify, create, facilitate and execute investments, ensuring all resources in the assigned areas are aligned and equipped to implement the strategy.


Complexity (Degree of difficulty of an assignment or the level of problem-solving assessment and resolution required, as measured by degree of problem-solving, strategic vs. routine focus, and stakeholder interactions (e.g. – Executives, Supervisor, etc.)):

Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations in which analysis requires an in-depth evaluation of variable factors.

Requires adherence to strategic direction set by senior management when establishing near-term goals.

Interaction is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach.

Authority (Power to influence or complete assignments independently, and ability to make decisions, as measured by latitude to devise work

products or plans, reliance on instruction, and decision-making ability): Some latitude in decision-making.

Acts independently to determine methods and procedures on new assignments.

Impact or Decision Impact (Risk or consequences in the event of failure, as measured by range of expected impact such as within a team or across a team or area of responsibility and level of risk): Decisions have a major day to day impact on area of responsibility.

Scope (Degree of accountability for assigned tasks, our clients and/or the organization, as measured by size of work effort and scale of entity and/or program): Manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.


Develop and execute HR programs

Develop, deliver, and/or support the Human Capital Strategy, marshalling the right

talent to deliver on the objectives for each program/entity

Serve and/or support the processes for ensuring employees needs are met throughout the entire HR life cycle

Oversee, plan, and/or support key HR functions such as annual performance management cycles, supply/demand management, employee engagement and people programs, total rewards, and talent development

Provide counsel to project executive teams on career planning, leadership development and people management deliver to Accenture’s long term HR strategy and business goals

Define requirements to shape HR strategy, programs, processes and services to fulfil business needs Provide strategic and respected HR advice, handling employee discipline and grievances, as appropriate

Development and Deployment

Actively leverage global assets and frameworks where possible Make buy/build decisions

for development and deployment of learning assets •Partner with the CoE and business teams to build and deploy learning solutions to meet local needs regarding capability development and leadership development (leverage Accenture Learning and other vendors where appropriate)

Lead the development, customization, and sourcing of content for capability development programs (leveraging Accenture learning and other vendors as appropriate)

Lead the framework for development, analysis, and reporting of effectiveness and quality measures across all capability programs and interpret evaluation strategies to gauge capability program value

Learning Architecture

Leverage standard learning architectures wherever possible. When new architectures are needed,

foster innovation and pilot new ideas, partnering with global strategy and innovation teams to ensure that innovations are available to others

Develop communications strategies to build awareness of the capability initiatives and learning

programs available to the organization

Plan, forecast, manage, and own capability development budget and oversee its effective utilization Work with Accenture Learning, Subject Matter Experts, DTEs, Global HR and external vendors to

ensure that certification programs are developed, implemented and supported efficiently to align with Accenture's skill certification strategy Senior Manager and Advisory

Define learning and curriculum strategy for the business and ensure alignment with business strategy and needs

Build and maintain trusted advisor relationships with key business stakeholders

Accountable for global/country specific capability related outcomes

Ensure Accenture's required and priority training programs operate efficiently and meet compliance and attendance targets

Lead initiatives to re-engineer and improve existing learning processes

Manage relationships with Accenture Learning and other shared service delivery centers, ensuring negotiation/evaluation of SLAs and contracts as needed •Serve as an escalation point to the curriculum areas on classroom delivery needs

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What’s in it for you:

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice!

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Closing Date for Applications 20th May 2021

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