Legal Secretary

Bristol, England, gb
Company: RPC
Category: Office and Administrative Support Occupations
Published on 2021-06-18 06:01:16

Description

Before you meet us, get to know us

RPC is a modern, progressive and commercially-oriented City legal services business. From our offices in the UK, Hong Kong and Singapore we provide advice to both UK and international clients.

What we do

Our legal practice spans a wide range of industry sectors and is broadly split into two discrete areas: insurance and corporates. Working on both contentious and non-contentious matters, our clients range from large multinationals to growth UK corporate firms and other professional practices, and include many household names.

Why we're different

We have a confident, accessible and enterprising approach that sets performance, service and value at the top of the agenda. Our goal is to do the usual things unusually well, make the complex simple and help our internal and external clients build better, stronger businesses.

Business Services at RPC

Working at RPC means being part of a collaborative and creative environment, which is flexible, transparent and friendly. We value our business services teams and recognise that individual contributions at all levels are essential to the success of RPC as a whole.

RPC's business services teams include:

  • Brand Marketing & Sales
  • Client Services
  • Executive Office
  • Facilities
  • Finance
  • Legal Project Management
  • Information Technology
  • People & Talent Development
  • Risk & Compliance
  • Secretarial Support
  • Role Overview

    To ensure the provision of a high-quality and efficient team secretarial service to fee-earners within the Professional & Financial Risks Group as required, including trainee solicitors.

    Key internal relationships

    Group Support Manager, fee earners and secretarial colleagues across the Professional & Financial Risks Group.

    Reporting Line

    The role reports to Tina Lambert, Head of People Services

    Duties and Responsibilities include but not are limited to the following:

    Organisation:

  • Diary management of fee-earners as required, using own initiative to arrange meetings and conference calls
  • Checking of fee-earner e-mails as required in their absence; responding where able
  • Booking video/conference calls, meeting rooms and required refreshments, and making lunch and dinner reservations
  • Making simple travel arrangements as required e.g. booking train tickets and collating itineraries
  • Handling telephone enquiries in a professional and polite manner, taking accurate messages and following up on any agreed actions
  • Documents/Correspondence*:

    *Only those which are not mandated for production/collation by DPC or of a length that are typed by individual fee-earners

  • Managing the workflow to DPC, Reprographics etc. as required; proactively taking steps to ensure work is returned within required timescales
  • Amending and formatting agreements/documents as required
  • Short pieces of copy-typing and digital dictation as required
  • Carrying out PDF to Word conversions and vice versa
  • Collating all indexing on legal documentation and setting up files as necessary
  • Production of short, less complex PowerPoint presentations as required
  • Proof-reading of all documents to ensure the delivery of work of the highest quality
  • Any general correspondence as may be required from time to time
  • Support of other functions/activities:

  • Insertion of business contact cards into Outlook and InterAction
  • Processing fee-earner expenses on Chrome River in a timely manner
  • Liaison with Business Development, Marketing, Events and Finance Teams with a view to supporting them on specific team-based tasks
  • Knowledge, skills and experience

    Experience:

  • Previous experience of working within a busy corporate environment is essential
  • Excellent client care skills - the ability to deal with queries from internal and external clients in a professional and polite manner
  • Excellent organisational skills - the ability to take responsibility for own tasks and prioritise work in a calm and efficient manner
  • Demonstrate proactivity and the ability to work on own initiative
  • Highly developed time management skills - the ability to work to very tight deadlines while maintaining a high standard of accuracy
  • Highly developed communication skills - the ability to communicate in a confident and professional manner with people at all levels within the business
  • Demonstrate flexibility/adaptability in meeting internal and external clients' demands - in both the nature of the work undertaken and working additional hours as required to complete the task(s)
  • Reliable with a strong work ethic and a 'can-do' approach
  • Skills & Knowledge:

  • High levels of IT literacy in Microsoft Word, Outlook, Excel and PowerPoint (although more complex and/or lengthy documents are likely to be undertaken by others in dedicated roles)
  • Highly developed administrative skills with the ability to multi-task under pressure
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