Product Analytics Manager
** Leading eCommerce Fashion Brand **
SALARY - £50k - £55k & benefits
LOCATION - Remote / London / Manchester - flexible working with some travel required
With investment from the top into data and all its uses, this is an exciting time to be joining the company and they look to understand and explore their customer’s behaviours and relationships with the brand in more detail than ever before. As always, there is the challenge of educating and liberating existing stakeholders across many different functions within this fashion giant as to the possibilities of data driven decision making and actionable insights – which is where this role comes in.
Working as part of a team of data experts across customer analytics, product, marketing, finance and customer service, you will focus on delivering reports, self service analytics and insights around product performance for the group.
You will have one direct report initially and will both work to build relationships with key stakeholders in buying, merchandising and finance to understand their needs, challenges and potential for using data to improve decision making around demand forecasting, customer engagement and in turn commercial product performance. In this role, we’ll need people with natural intellectual curiosity to go beyond the basics and establish the best way of measuring and improving product performance and coming up with innovative and creative ideas around how to use data generated through the website, app and other channels such as CRM, third party, transactional and warehouse to do this.
This role still requires hands on predictive analysis and modelling skills (SQL as a minimum, ideally experience with R or Python), as with any opportunity that arises through change, you will need to bridge the gap between what they are currently doing now and where they are aiming to get to – working with the Head of Analytics to build out capabilities and eventually a bigger team. So, there is huge opportunity for personal and technical growth and development within this role, as the business accelerates it’s data function into the modern age, embracing AI and machine learning techniques where appropriate. They have already invested in a cloud based platform (GCP) and are very open to using open source tech such as R and Python for more advanced analytical solutions and projects – all of which will be led by you, from a product perspective.
The culture is fast paced, young and agile, and with double digit growth YOY, this trail blazing brand continues to lead the way in fast fashion and there is an agenda to make the brand unique and distinctive, by tapping into the data and through the use of analytics and data science.
Skills and experience required: