To provide administrative and clerical support to SEND Services, and to work towards the objectives of the team and the wider Strategic Group. This will include undertaking a range of specialist duties, which are highlighted below.
Key Responsibilities:Assist in the organisation and provision of clerical and administrative support, including maintaining records, scanning documents, preparing information for key meetings, such as the SEND Panel, responding to and answering queries, maintaining office systems, diary management, arranging meeting room and travel bookings, etc.
Ensure that office equipment, stationery and other office consumables are ordered in accordance with purchasing procedures.
Cancel appointments when other team members phone to say they are on sickness absence.
Prepare and send a range of standard letters for SEND officers (e.g. requesting statutory advice) and record that these letters have been sent.
Receive emails and telephone calls for SEND Officers when they are out of the office, relaying messages to all staff as necessary.
Operate and demonstrate relevant ICT software packages eg word processing packages, databases, spreadsheets, PowerPoint to less experienced colleagues.
Occasionally provide reception services for visitors to SEND Services, to ensure that in accordance with safety and security policies, they are escorted at all times.