Senior Manager, Sales and Marketing Excellence, Medical Channel & Prescription Health
London, England, gb Management Occupations
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At DKSH, our purpose is to enrich people’s lives by providing access to goods, services and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Healthcare, Consumer Goods, Performance Materials and Technology.
Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.
Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 32,450 specialists, generating net sales of CHF 10.7 billion in 2020. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.
Delivering growth – in Asia and beyond.
Drive Growth. Be the Difference. Join DKSH.
DKSH’s strength lies in our great diversity of services, industries, clients, products, regions and employees from various nationalities. We are proud of our people: they are the reason we are successful. Our people are the best in the industry. They are passionate about their career growth and about business success. They work as part of an energetic and committed team, positively impacting millions of lives through the products and services we provide. Join us today if you are ready to “Drive growth. Be the Difference.” With DKSH, you will experience a world of learning and development, own your career and take business responsibility and have a positive impact that touches people’s lives.
Define the “DKSH way” for HEC medical channel marketing and sales practices: simple, clear process to be used in each market for developing brand/product growth plan and resource allocation (including sales plan)
Develop HEC-specific Brand and Multi-Channel Marketing & Sales process, success models and case studies leveraging individual market strengths across the HEC BU
Identify key data sources regionally and locally (internal and external) and develop a plan to acquire new data to support Product and Channel Marketing and Resource Optimization
Define process steps and develop/gather good practice standards to be used in marketing and sales excellence program. Participate in assessing HEC businesses against industry standards and support in development areas by country priority
Drive DKSH best practices and embed the planning cycle & execution plan (client, product, channel, customer, sales)
Drive pilot digital marketing initiative as part of the digital acceleration roadmap to effectively engage changing client, customer & patient behaviors
Develop a suite of playbooks to support markets in building insight. Identifying key growth drivers leveraging of DKSH strengths
Define acquiring/developing practitioner and/or patients’ data at the market level and support key markets in developing priority therapeutic and brand segments. Collaborate with Fantree academy to update and/or (co)-create training programs to ensure the marketing and sales standards are up to DKSH HEC standards
Align and collaborate with other stakeholders (HEC markets, HEC BD, HEC RA, Data Analytic Team) to maximize commercial impact in market development
Lead and support the HEC marketing and sales community with regular engagement, proactive sharing of successes and seek inputs for all key developments on behalf of the BU
Drive self-learning in the area of marketing, sales and supply with respect to the DKSH business model, its unique challenges and the DKSH way of working
Based in Bangkok, Singapore or Kuala Lumpur
Marketing and sales experience (Pharmaceutical & OTC industry)
Digital marketing and remote engagement track record is a prerequisite
Deep understanding of healthcare needs, pain points, and trends
Having worked in APAC region, preferable with experience in multiple markets in APAC
Excellent written and verbal communication skills, ability to present internally and externally
Strong operating and leadership skills; equally comfortable being executing hands-on and leading internal and external teams
Proven leadership in a highly matrixed environment
University degree (preferably in science/healthcare/tech/business), MBA preferred
Minimum 8-10 years of pharmaceutical/OTC marketing & sales experience