Service Engineer

Warwick, England, gb
Company: EagleBurgmann
Category: Installation, Maintenance, and Repair Occupations
Published on 2021-06-15 06:03:56
Your tasks
  • Carry out service-related tasks and activities, workshop based and on site as required
  • Supervision of seal and system installation on site from time to time, including offshore platforms
  • Assist, where required, with preparing customer quotations for returned mechanical seal repairs
  • Carry out preventative maintenance on all workshop equipment
  • Assist with the development of service centre activities to ensure that customer service is always of the highest achievable standard
  • Maintain computerised customer records
  • Carry out warehouse, goods inward and despatch duties as required
  • Participate in customer training programs if required
  • Ensure that general housekeeping within the workshop area is of the highest achievable standard
  • Recommend methods by which processes can be managed efficiently by the entire company to improve the workload and throughput
  • Carry out duties and ensure compliance with Health and Safety legislation, company regulations & procedures, plus ISO Quality standards
  • Any other duties reasonably required or commensurate with the post
  • Our expectations

  • To work on own initiative and as part of a team based in Warwick, to ensure service levels are in line with customer expectations

  • Carry out all functions for inspection, repair and refurbishment of company and competitor products

  • Occasionally, there may be a need to attend customer sites around the UK, including offshore oil and gas installations

  • This may involve overnight stays and a reasonable amount of notice will be given where possible

  • Make joint visits to customers with external sales or service staff, as necessary

  • As a part of the Freudenberg Group you can enjoy working together in our intercultural and interdisciplinary teams to create innovative products, services and sustainable solutions. We jointly strive to improve living conditions worldwide and to meet the specific needs of our customers. Experience a mentality of thinking and acting responsibly together and discover a whole host of career opportunities in our global technology group.

    If you have questions, please contact Dave Thornton per email: Dave.Thornton@eagleburgmann.com!

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