Service Project Manager

null, null, gb
Company: ABB
Category: Business and Financial Operations Occupations
Published on 2021-06-17 06:06:58

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this role, you will oversee Power Protection Service projects within the Electrification in the UK, providing clear guidelines, tasks and milestones, while motivating and providing feedback Reporting to the Projects and Technical Manager, you will maintain and enhance customer satisfaction by ensuring that customer requirements and all targets are met, providing excellent service at every stage of the project.

Your responsibilities

  • Excellent safety and integrity leadership.
  • To provide a safe working environment for all site employees, mitigate the risks and complete in depth safety risk assessments, method statements and project plans.
  • Ensure ethical behaviour in line with code of conduct.
  • Manage the environmental risks associated with the projects.
  • Create the environment that allows all employees to develop and succeed.
  • Communicate effectively with all personnel involved in the project cycle.
  • Takes a strong active personal role in management of the projects.
  • Results focused with effective project delivery focusing on revenue and profitability forecasting.
  • Ensure sustainable growth targets are achieved through driving project efficiencies.
  • Managing value creation and variations during project delivery.
  • Use technical knowledge to drive growth in specific portfolio areas.
  • Ensure continuous improvement from site works and cost to sell in line with profitability targets via feedback from site.
  • Upselling on projects and identifying other opportunities to drives sales.
  • Ensure business sales processes are adhered to.
  • Ensure that the area of responsibility is properly organized, staffed and directed. Guide, motivate and develop personnel within HR policies.
  • Work closely with the product factories to ensure quality and swift issue resolution.
  • Contribute to operational and project planning meeting reviews.
  • Interact and manage key customers and their expectation of the Service product and portfolio.
  • Ensure customer satisfaction by driving towards excellent quality on projects.
  • Ensure legal compliance for customers.
  • Responsive to customer requests. Ensure deadlines are fully met and customers fully engaged.
  • Your background

  • Strong background in the Power Sector
  • In depth knowledge of UPS Systems/Products
  • HNC or above in Electrical Engineering
  • Demonstrate customer focus
  • Experience managing projects
  • Results Focused - Financial management and forecasting
  • Ability to make an Impact and influence change
  • Good and accurate record keeping
  • Strong people skills
  • Desirable: Experience of other power electrical equipment.
  • Desirable: Safety Training - IOSH or NEBOSH.
  • Jobs you might also be interested in